Customer Care Excellence
por Cook, Sarah
This fifth edition of Customer Care Excellence demonstrates how to develop and sustain a customer-service focus. In clear, practical language, this book takes you through how you can develop and sustain a customer-service focus within your company. Emphasizing both strategic and practical aspects of customer care, Customer Care Excellence explains how gaining customer commitment and motivating employees to deliver an excellent service at all your company’s touch points can ensure successful results and satisfied customers.
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Customer Care Excellence: How to Create an Effective Customer Focus
por Sarah Cook
- Condição
- New
- Encadernação
- Paperback / softback
- ISBN
- 9780749457051
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- 1
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Southport, Merseyside, GBR
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€ 40,18
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Paperback / softback. New. Customer Care Excellence sets the scene for customer care against a backdrop of increasing customer expectations, globalization and developing technology. Using international case studies and examples (including , Virgin and Aviva) it looks to define really excellent service and shows how organizations can create customer focus. Preço do item
€ 40,18
Customer Care Excellence: How to Create an Effective Customer Focus (Customer Care Excellence: How to Create an Effective Customer Care)
por Cook, Sarah
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- Used - Good
- ISBN
- 9780749457051
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Waltham Abbey, Essex, GBR
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€ 8,06
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Kogan Page. Used - Good. Text in French. Ships from UK in 48 hours or less (usually same day). Your purchase helps support the African Children's Educational Trust (A-CET). Ex-library, so some stamps and wear, but in good overall condition. 100% money back guarantee. We are a world class secondhand bookstore based in Hertfordshire, United Kingdom and specialize… Ler mais sobre este item Preço do item
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Customer Care Excellence: How to Create an Effective Customer Focus (Customer Care Excellence: How to Create an Effective Customer Care)5th Edition
por COOK, Sarah
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- Encadernação
- Paperback
- ISBN
- 9780749450663
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- 1
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GORING BY SEA, West Sussex, GBR
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€ 1,86
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Paperback. Very Good. Preço do item
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Customer Care Excellence: How to Create an Effective Customer Focus (Professional Paperbacks)
por Cook, Sarah
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- Usado - Good
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- ISBN
- 9780749437923
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GORING BY SEA, West Sussex, GBR
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Paperback. Good. Preço do item
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Customer Care Excellence: How To Create An Effective Customer Focus (Customer Care Excellence: How to Create an Effective Customer Care)
por Cook, Sarah
- Condição
- Usado - Very Good
- Encadernação
- Paperback
- ISBN
- 9780749457051
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GORING BY SEA, West Sussex, GBR
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€ 2,19
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Paperback. Very Good. Preço do item
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Customer Care Excellence: Create an Effective Customer Service Strategy
por Cook, Sarah
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- Published
- 2002
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- 9780749437923
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Seattle, Washington, USA
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Kogan Page, 2002. Paperback. Good. Former library book; Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed. Preço do item
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Customer Care Excellence: How To Create An Effective Customer Focus (Customer Care Excellence: How to Create an Effective Customer Care)
por Cook, Sarah
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- Used; Very Good
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- 6
- Published
- 11/03/2010
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London, Greater London, GBR
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Kogan Page, 11/03/2010. 6. Paperback. Used; Very Good. **WE SHIP WITHIN 24 HRS FROM LONDON, UK, 98% OF OUR ORDERS ARE RECEIVED WITHIN 7-10 DAYS. We believe you will be completely satisfied with our quick and reliable service. All orders are dispatched as swiftly as possible! Buy with confidence! Greener Books. Preço do item
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Customer Care Excellence: How to Create an Effective Customer Focus (Customer Care Excellence: How to Create an Effective Customer Care)
por Cook, Sarah
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- Like New
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- 2011-01-15
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- Paperback
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Fairfax Station, Virginia, USA
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€ 26,93
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Kogan Page, 2011-01-15. Paperback. Like New. Preço do item
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Customer Care Excellence : How to Create an Effective Customer Focus
por Cook, Sarah
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- Used - Good
- ISBN
- 9780749457051
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- 1
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Mishawaka, Indiana, USA
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€ 12,68
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Kogan Page, Limited. Used - Good. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages. Preço do item
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Customer Care Excellence : How to Create an Effective Customer Focus
por Cook, Sarah
- Condição
- Used - Very Good
- ISBN
- 9780749450663
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- 1
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Dunfermline, Fife, GBR
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€ 5,99
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Kogan Page, Limited. Used - Very Good. Ships from the UK. Former library book; may include library markings. Used book that is in excellent condition. May show signs of wear or have minor defects. Preço do item
€ 5,99
Customer Care Excellence : How to Create an Effective Customer Focus
por Cook, Sarah
- Condição
- Used - Very Good
- ISBN
- 9780749457051
- Quantidade Disponível
- 1
- Livreiro
-
Dunfermline, Fife, GBR
- Preço do item
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€ 5,99
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Kogan Page, Limited. Used - Very Good. Ships from the UK. Former library book; may include library markings. Used book that is in excellent condition. May show signs of wear or have minor defects. Preço do item
€ 5,99
Customer Care Excellence : Create an Effective Customer Service Strategy
por Cook, Sarah
- Condição
- Used - Good
- ISBN
- 9780749437923
- Quantidade Disponível
- 1
- Livreiro
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Dunfermline, Fife, GBR
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€ 4,73
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Kogan Page, Limited. Used - Good. Ships from the UK. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages. Preço do item
€ 4,73
Customer Care Excellence: How to Create an Effective Customer Focus (Customer Care Excellence: How to Create an Effective Customer Care)
por Cook, Sarah
- Condição
- New
- Published
- 2011-01-15
- Encadernação
- Paperback
- ISBN
- 9780749457051
- Quantidade Disponível
- 1
- Livreiro
-
Fairfax Station, Virginia, USA
- Preço do item
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€ 25,37
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Kogan Page, 2011-01-15. Paperback. New. Preço do item
€ 25,37
Customer Care Excellence: How to Create an Effective Customer Focus
por Sarah Cook
- Condição
- New
- Encadernação
- Paperback / softback
- ISBN
- 9780749457051
- Quantidade Disponível
- 1
- Livreiro
-
Southport, Merseyside, GBR
- Preço do item
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€ 45,71
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Descrição:
Paperback / softback. New. Customer Care Excellence sets the scene for customer care against a backdrop of increasing customer expectations, globalization and developing technology. Using international case studies and examples (including , Virgin and Aviva) it looks to define really excellent service and shows how organizations can create customer focus. Preço do item
€ 45,71
Customer Care Excellence: How to Create an Effective Customer Focus (Customer Care Excellence: How to Create an Effective Customer Care)5th Edition
por Cook, Sarah
- Condição
- Usado - Good
- Encadernação
- Paperback
- ISBN
- 9780749450663
- Quantidade Disponível
- 1
- Livreiro
-
Newport Coast, California, USA
- Preço do item
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€ 44,31
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paperback. Good. Access codes and supplements are not guaranteed with used items. May be an ex-library book. Preço do item
€ 44,31
Customer Care Excellence: How to Create an Effective Customer Focus (Customer Care Excellence: How to Create an Effective Customer Care)
por Cook, Sarah
- Condição
- Usado - Good
- Encadernação
- Paperback
- ISBN
- 9780749457051
- Quantidade Disponível
- 1
- Livreiro
-
Newport Coast, California, USA
- Preço do item
-
€ 50,33
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Descrição:
paperback. Good. Access codes and supplements are not guaranteed with used items. May be an ex-library book. Preço do item
€ 50,33
Customer Care Excellence: Create an Effective Customer Service Strategy (Professional Paperback Series)
por Cook, Sarah
- Condição
- Usado - Good
- Encadernação
- Paperback
- ISBN
- 9780749437923
- Quantidade Disponível
- 1
- Livreiro
-
Newport Coast, California, USA
- Preço do item
-
€ 41,50
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Descrição:
paperback. Good. Access codes and supplements are not guaranteed with used items. Preço do item
€ 41,50
Customer Care Excellence � How to Create an Effective Customer Focus
por Cook, Sarah
- Condição
- New
- Published
- 2011
- Encadernação
- Paperback
- ISBN
- 9780749457051
- Quantidade Disponível
- 1
- Livreiro
-
Exeter, Devon, GBR
- Preço do item
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€ 38,82
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Descrição:
Kogan Page Ltd, 2011. Paperback. New. 6th edition. 288 pages. 9.21x6.14x0.79 inches. Preço do item
€ 38,82
Customer Care Excellence – How to Create an Effective Customer Focus
por Cook, Sarah
- Condição
- New
- Published
- 2011
- Encadernação
- Paperback
- ISBN
- 9780749457051
- Quantidade Disponível
- 1
- Livreiro
-
Exeter, Devon, GBR
- Preço do item
-
€ 41,92
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Descrição:
Kogan Page Ltd, 2011. Paperback. New. 6th edition. 288 pages. 9.21x6.14x0.79 inches. Preço do item
€ 41,92
