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Customer Care Excellence: How To Create An Effective Customer Focus (Customer Care Excellence: How to Create an Effective Customer Care)
por Cook, Sarah
- Usado
- Muito Bom
- Brochura
- Condição
- Muito Bom
- ISBN 10
- 0749457058
- ISBN 13
- 9780749457051
- Livreiro
-
GORING BY SEA, West Sussex, United Kingdom
5 Cópias disponíveis deste vendedor
Formas de pagamento
Sobre este item
Sinopse
This fifth edition of Customer Care Excellence demonstrates how to develop and sustain a customer-service focus. In clear, practical language, this book takes you through how you can develop and sustain a customer-service focus within your company. Emphasizing both strategic and practical aspects of customer care, Customer Care Excellence explains how gaining customer commitment and motivating employees to deliver an excellent service at all your company’s touch points can ensure successful results and satisfied customers.
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Detalhes
- Livreiro
- World of Books Ltd
(GB)
- Nº do estoque do livreiro
- GOR005952100
- Título
- Customer Care Excellence: How To Create An Effective Customer Focus (Customer Care Excellence: How to Create an Effective Customer Care)
- Autor
- Cook, Sarah
- Formato/Encadernação
- Brochura
- Estado do livro
- Usado - Muito Bom
- Quantidade Disponível
- 5
- ISBN 10
- 0749457058
- ISBN 13
- 9780749457051
- Editorial
- Kogan Page
- Local de publicação
- New Delhi
- Esta edição foi publicada pela primeira vez
- 2011
Termos da venda
World of Books Ltd
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Sobre o Vendedor
World of Books Ltd
Sobre World of Books Ltd
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