Lean Solutions
por T, Womack- James P / Jones- Daniel
A massive disconnect exists between consumers and providers today. Consumers have a greater selection of higher quality goods to choose from and can obtain these items from a growing number of sources. Computers, cars, and even big-box retail sites promise to solve our every need. So why aren't consumers any happier? Because everything surrounding the process of obtaining and using all these products causes us frustration and disappointment. Why is it that, when our computers or our cell phones fail to satisfy our needs, virtually every interaction with help lines, support centers, or any organization providing service is marked with wasted time and extra hassle? And who among us hasn't spent countless hours in the waiting room at the doctor's office, or driven away from the mechanic only to have the "fix engine" light go on? In their bestselling business classic Lean Thinking, James Womack and Daniel Jones introduced the world to the principles of lean production -- principles for eliminating waste during production. Now, in Lean Solutions, the authors establish the groundbreaking principles of lean consumption, showing companies how to eliminate inefficiency during consumption. The problem is neither that companies don't care nor that the people trying to fix our broken products are inept. Rather, it's that few companies today see consumption as a process -- a series of linked goods and services, all of which must occur seamlessly for the consumer to be satisfied. Buying a home computer, for example, involves researching, purchasing, integrating, maintaining, upgrading, and, ultimately, replacing it. In this landmark new book, James Womack and Daniel Jones deconstruct this broken producer-consumer model and show businesses how to repair it. Across all industries, companies that apply the principles of lean consumption will learn how to provide the full value consumers desire from products without wasting time or effort -- theirs or the consumers' -- and as a result these companies will be more profitable and competitive. Lean Solutions is full of surprising success stories: Fujitsu, a leading service company for technology, has transformed the way call centers solve problems -- learning how to eliminate the underlying cause of current problems rather than fixing them again and again. An extremely successful car dealership has adopted lean principles to streamline its business, making for dramatically reduced wait time, fewer return trips, and greater satisfaction for customers -- and a far more lucrative enterprise. Lean Solutions will inspire managers to take the first steps toward perfecting their company's process of giving consumers what they really want.
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Lean Solutions: How Companies and Customers Can Create Value and Wealth Together
por James P. Womack; Daniel T. Jones
- Condição
- Usado - Very Good
- Published
- 2005
- Encadernação
- Paperback
- ISBN
- 9780743277785
- Quantidade Disponível
- 1
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Newtown, New South Wales, AUS
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€ 16,40
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USA: Free Press, 2005 355 pages. The page edges are lightly tanned. First page has a previous owner's name in pen. Books listed here are not stored at the shop. Please contact us if you want to pick up a book from Newtown.. Paper Back. Very Good. Preço do item
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Lean Solutions: How Companies and Customers can Create Value and Wealth Together
por Womack, James P.
- Condição
- Usado - Very Good
- Published
- 2005
- Encadernação
- Hardcover
- ISBN
- 9780743277785
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Seattle, Washington, USA
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Free Press, 2005. Hardcover. Very Good. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed. Preço do item
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Lean Solutions: How Companies and Customers Can Create Value and Wealth Together
por Womack, James P.,Jones, Daniel T.
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- Usado - Good
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- 10/11/2005 12:00:01
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- 9780743277785
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DEWITT, Michigan, USA
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Free Press, 10/11/2005 12:00:01. hardcover. Good. 1.3000 in x 9.3000 in x 6.3000 in. Preço do item
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Lean Solutions: How Companies and Customers Can Create Value and Wealth Together
por Womack, James P.; Jones, Daniel T.
- Condição
- Usado - Good
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- 2007
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- Soft cover
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- 9780743276030
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Clevedon, Somerset, GBR
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€ 3,60
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Simon & Schuster UK, 2007. Soft cover. Good. All of our books without an ISBN number (normally pre-1970 in date) are described individually in detail. Books with an ISBN number (this one included) are all offered for sale in a reasonable condition or better: some may be in very good, near fine, or fine condition. If the condition… Ler mais sobre este item Preço do item
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Lean Solutions: How Companies and Customers Can Create Value and Wealth Together
por Womack, James P.; Jones, Daniel T.
- Condição
- Usado - Good
- Published
- 2005
- Encadernação
- Hardcover
- ISBN
- 9780743277785
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- 1
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Seattle, Washington, USA
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Free Press, 2005. Hardcover. Good. Disclaimer:A copy that has been read, but remains in clean condition. All pages are intact, and the cover is intact. The spine may show signs of wear. Pages can include limited notes and highlighting, and the copy can include previous owner inscriptions. At ThriftBooks, our motto is: Read More, Spend Less.Dust jacket… Ler mais sobre este item Preço do item
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Lean Solutions: How Companies and Customers Can Create Value and Wealth Together
por Jones, Daniel T.,Womack, James P.
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- 01/10/2005 00:00:01
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- 9780743275958
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Hereford, Herefordshire, GBR
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Simon & Schuster, 01/10/2005 00:00:01. hardcover. Very Good. 3.7971 in x 23.3822 in x 15.3883 in. Preço do item
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Lean Solutions : How Companies and Customers Can Create Value and Wealth Together
por Jones, Daniel T., Womack, James P
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Dunfermline, Fife, GBR
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€ 5,69
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Simon & Schuster, Limited. Used - Good. Ships from the UK. Used book that is in clean, average condition without any missing pages. Preço do item
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Lean Solutions: How Companies and Customers Can Create Value and Wealth Together
por Daniel T. Jones, James P. Womack
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- 10/03/2005
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- 9780743275958
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London, Greater London, GBR
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Simon & Schuster Ltd, 10/03/2005. Hardcover. Used; Very Good. **WE SHIP WITHIN 24 HRS FROM LONDON, UK, 98% OF OUR ORDERS ARE RECEIVED WITHIN 7-10 DAYS. We believe you will be completely satisfied with our quick and reliable service. All orders are dispatched as swiftly as possible! Buy with confidence! Greener Books. Preço do item
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Lean Solutions: How Companies and Customers Can Create Value and Wealth Together
por Womack, James P.; Jones, Daniel T
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- 10/11/2005
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- 9780743277785
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Vinemont, Alabama, USA
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Free Press, 10/11/2005. Hardcover. Good. 6x1x9. Hardback with dust jacket in good condition. Preço do item
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Lean Solutions : How Companies and Customers Can Create Value and Wealth Together
por James P. Womack; Daniel T. Jones
- Condição
- Usado - Very Good
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- 2015
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- 9780743277792
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Seattle, Washington, USA
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Free Press, 2015. Paperback. Very Good. Disclaimer:A copy that has been read, but remains in excellent condition. Pages are intact and are not marred by notes or highlighting, but may contain a neat previous owner name. The spine remains undamaged. At ThriftBooks, our motto is: Read More, Spend Less.Dust jacket quality is not guaranteed. Preço do item
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Lean Solutions: How Companies and Customers Can Create Value and Wealth Together
por Womack, James P.; Jones, Daniel T.
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- 2015
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Seattle, Washington, USA
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Free Press, 2015. Paperback. Good. Former library book; Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed. Preço do item
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Lean Solutions: How Companies and Customers Can Create Value and Wealth Together
por Daniel T. Jones, James P. Womack
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- 06/04/2007
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London, Greater London, GBR
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Simon & Schuster Ltd, 06/04/2007. Paperback. Used; Very Good. **WE SHIP WITHIN 24 HRS FROM LONDON, UK, 98% OF OUR ORDERS ARE RECEIVED WITHIN 7-10 DAYS. We believe you will be completely satisfied with our quick and reliable service. All orders are dispatched as swiftly as possible! Buy with confidence! Greener Books. Preço do item
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Lean Solutions: How Companies and Customers Can Create Value and Wealth Together
por James P. Womack; Daniel T. Jones
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- Like New
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- 2015
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- 9780743277792
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Seattle, Washington, USA
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Free Press, 2015. Paperback. Like New. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed. Preço do item
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Lean Solutions: How Companies and Customers Can Create Value and Wealth Together
por Daniel T. Jones; James P. Womack
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- 10/4/2005
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- 9780743550116
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Vinemont, Alabama, USA
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Simon & Schuster Audio, 10/4/2005. Audio CD. Good. 5x5x1. CDs, and case in good condition. Preço do item
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Lean Solutions : How Companies and Customers Can Create Value and Wealth Together
por Jones, Daniel T., Womack, James P
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Reno, Nevada, USA
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Free Press. Used - Good. Used book that is in clean, average condition without any missing pages. Preço do item
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Lean Solutions: How Companies and Customers Can Create Value and Wealth Together
por Womack, James P
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Victoria, British Columbia, CAN
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Free Press. New. Special order direct from the distributor Preço do item
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Lean Solutions : How Companies and Customers Can Create Value and Wealth Together
por Jones, Daniel T., Womack, James P
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- Used - Very Good
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Dunfermline, Fife, GBR
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Simon & Schuster, Limited. Used - Very Good. Ships from the UK. Former library book; may include library markings. Used book that is in excellent condition. May show signs of wear or have minor defects. Preço do item
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Lean Solutions: How Companies and Customers Can Create Value and Wealth Together
por Womack, James P.; Jones, Daniel T
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- New
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- 2005-10-01
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- Hardcover
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- 9780743277785
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San Diego, California, USA
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€ 14,87
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Free Press, 2005-10-01. Hardcover. New. In shrink wrap. Preço do item
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Lean Solutions: How Companies And Customers Can Create Value And Wealth Together
por James P. Womack/ Daniel T. Jones
- Condição
- New
- Published
- 2005
- Encadernação
- Hardcover
- ISBN
- 9780743277785
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- 1
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Exeter, Devon, GBR
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€ 28,30
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Free Pr, 2005. Hardcover. New. 1st edition. 355 pages. 6.25x9.25x1.00 inches. Preço do item
€ 28,30