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The Customer Rules: The 39 Essential Rules for Delivering Sensational Service
por Lee Cockerell
- Novo
- Capa dura
- Condição
- Novo
- ISBN 10
- 0770435602
- ISBN 13
- 9780770435608
- Livreiro
-
tontitown, Arkansas, United States
Formas de pagamento
Sobre este item
Sinopse
Lee Cockerell is the author of Creating Magic, 10 Common Sense Leadership Strategies from a Life at Disney . He is the former Executive Vice President of Operations of Walt Disney World and has held executive positions at Hilton Hotels and Marriott. During his distinguished career in the hospitality industry Cockerell earned a worldwide reputation as an expert on the customer experience. Cockerell currently travels the country addressing audiences at Fortune 100 companies; educational institutions and non-profits; and government agencies, including the US military.
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Detalhes
- Livreiro
- meadowland media LLC
(US)
- Nº do estoque do livreiro
- N109-AM-050223-108
- Título
- The Customer Rules: The 39 Essential Rules for Delivering Sensational Service
- Autor
- Lee Cockerell
- Formato/Encadernação
- Capa dura
- Estado do livro
- Novo
- Quantidade Disponível
- 1
- ISBN 10
- 0770435602
- ISBN 13
- 9780770435608
- Editorial
- Currency
- Local de publicação
- New York, New York
- Data de publicação
- 2013-03-04
- Dimensão
- 5x0x7
- X weight
- 10 oz
Termos da venda
meadowland media LLC
Sobre o Vendedor
meadowland media LLC
Sobre meadowland media LLC
Glossário
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- New
- A new book is a book previously not circulated to a buyer. Although a new book is typically free of any faults or defects, "new"...