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Apress, 2019. Paperback. Good. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed.
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The It Support Handbook: A How-To Guide to Providing Effective Help and Support to It Users Brochura - 2019
por Mike Halsey
Informações do editor
Descrição da contracapa
Become a more effective tech professional by learning how to provide the most useful IT support for your users. You'll learn how to efficiently and effectively deal with any type of problem, including operating systems, software, and hardware. IT support is often complex, time-consuming, and expensive, but it doesn't have to be with the right processes in place.
Whether you're an individual, part of an IT support team, or managing staff supporting PC users in their homes, The IT Support Handbook will help you understand the right way to approach, troubleshoot, and isolate problems so they can be handled efficiently, with least disruption and cost to your business. You'll make yourself popular with your colleagues, and keep your customers and users happy and productive.
What You'll Learn:
Whether you're an individual, part of an IT support team, or managing staff supporting PC users in their homes, The IT Support Handbook will help you understand the right way to approach, troubleshoot, and isolate problems so they can be handled efficiently, with least disruption and cost to your business. You'll make yourself popular with your colleagues, and keep your customers and users happy and productive.
What You'll Learn:
- Manage reporting, and keep a record of issues that occur
- Provide effective remote support for users away from home or working in another office
- Use error and system reporting in Windows to obtain high-quality, relevant information
- Spot patterns in user behavior that may be causing difficult-to-diagnose problems
- Be familiar with best practices to make you a better support professional
Detalhes
- Título The It Support Handbook: A How-To Guide to Providing Effective Help and Support to It Users
- Autor Mike Halsey
- Encadernação Brochura
- Páginas 197
- Volumes 1
- Idioma ENG
- Editorial Apress
- Data de publicação 2019-10-04
- Ilustrado Sim
- Features Illustrated
- ISBN 9781484251324 / 1484251326
- Peso 0.84 libras (0.38 kg)
- Dimensão 10 x 7 x 0.46 in. (25.40 x 17.78 x 1.17 cm)
- Dewey Decimal Code 003.3
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The It Support Handbook: A How-To Guide to Providing Effective Help and Support to It Users
por Halsey, Mike
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The IT Support Handbook: A How-To Guide to Providing Effective Help and Support to IT Users
por Halsey, Mike
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Apress, 2019-10-04. 1st ed. paperback. Used:Good.
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The IT Support Handbook: A How-To Guide to Providing Effective Help and Support to IT Users
por Halsey, Mike
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The It Support Handbook: A How-to Guide to Providing Effective Help and Support to It Users
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Apress, 2019. Paperback. New. 197 pages. 9.75x7.00x0.50 inches.
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The It Support Handbook: A How-to Guide to Providing Effective Help and Support to It Users
por Halsey, Mike
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- Paperback
- ISBN 10 / ISBN 13
- 9781484251324 / 1484251326
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Descrição:
Apress, 2019. Paperback. New. 197 pages. 9.75x7.00x0.50 inches.
Preço do item
€ 80,37
€ 11,96
frete para USA