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Beyond Warranty: Building Your Referral Business [With CDROM]
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Beyond Warranty: Building Your Referral Business [With CDROM] Brochura - 2008

por Carol Smith

Maintaining positive relationships with new home owners after they move in increases sales. This book helps builders and their sales and warranty staffs understand and plan for the customer service that follows the sale of a house, especially warranty service.

Informações do editor

Rev. ed. of: Warranty service for home builders. c2002. Includes bibliographical references.

Detalhes

  • Título Beyond Warranty: Building Your Referral Business [With CDROM]
  • Autor Carol Smith
  • Encadernação Brochura
  • Páginas 272
  • Volumes 1
  • Idioma ENG
  • Editorial Builderbooks
  • Data de publicação 2008-01
  • Ilustrado Sim
  • Features Bibliography, Illustrated, Index, Table of Contents
  • ISBN 9780867186321 / 0867186321
  • Peso 1.27 libras (0.58 kg)
  • Dimensão 9.94 x 7.07 x 0.67 in. (25.25 x 17.96 x 1.70 cm)
  • Library of Congress subjects Construction industry - Customer services, Warranty
  • Número da Biblioteca do Congresso dos Estados Unidos 2007050006
  • Dewey Decimal Code 690.806

Sobre o autor

Carol Smith is a leading customer relations consultant in the home building industry with 29 years of experience in such positions as vice president of customer relations, orientation representative, construction superintendent, real estate broker, property manager, and mortgage officer. She publishes a bimonthly newsletter, Home Address. As the author of the highly successful Customer Service for Home Builders; Warranty Service for Home Builders; Meetings with Clients: A Self-Study Manual for a Builder's Frontline Personnel; Homeowner Manual: A Template for Home Builders, 2nd ed.; Dear Homeowner: A Book of Customer Service Letters; Customer Relations Handbook for Builders; and other products. Ms. Smith has been well-received at the International Builders' Show of the National Association of Home Builders, at state and local builders' association functions, and at meetings in Canada, Australia, and other countries. She has been married to a custom builder for nearly 17 tempestuous, exciting, wonderful years--most of them spent remodeling their home. Her web site is www.cjsmithhomeaddress.com.

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Beyond Warranty : Building Your Referral Business

Beyond Warranty : Building Your Referral Business

por Carol Smith

  • Usado
  • Bom
  • Brochura
Condição
Usado - Bom
Encadernação
Paperback
ISBN 10 / ISBN 13
9780867186321 / 0867186321
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1
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Seattle, Washington, United States
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Este vendedor ganhou uma avaliação de 4 de 5 estrelas de Biblio clientes.
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Descrição:
BuilderBooks, 2008. Paperback. Good. Disclaimer:Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed.
Preço do item
€ 6,94
Frete grátis para USA
Beyond Warranty: Building Your Referral Business
Foto de Stock: A capa pode ser diferente.

Beyond Warranty: Building Your Referral Business

por Smith, Carol

  • Usado
  • Bom
  • Brochura
Condição
Usado - Bom
Encadernação
Paperback
ISBN 10 / ISBN 13
9780867186321 / 0867186321
Quantidade Disponível
1
Livreiro
Newport Coast, California, United States
Avaliação do vendedor:
Este vendedor ganhou uma avaliação de 5 de 5 estrelas de Biblio clientes.
Preço do item
€ 30,14
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Descrição:
paperback. Good. Access codes and supplements are not guaranteed with used items. May be an ex-library book.
Preço do item
€ 30,14
Frete grátis para USA
Beyond Warranty: Building Your Referral Business
Foto de Stock: A capa pode ser diferente.

Beyond Warranty: Building Your Referral Business

por Smith, Carol

  • Novo
  • Brochura
Condição
Novo
Encadernação
Paperback
ISBN 10 / ISBN 13
9780867186321 / 0867186321
Quantidade Disponível
1
Livreiro
Exeter, Devon, United Kingdom
Avaliação do vendedor:
Este vendedor ganhou uma avaliação de 3 de 5 estrelas de Biblio clientes.
Preço do item
€ 59,18
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Descrição:
Builderbooks, 2007. Paperback. New. paperback/cd-rom edition. 253 pages. 9.75x7.00x0.50 inches.
Preço do item
€ 59,18
€ 11,96 frete para USA
Beyond Warranty: Building Your Referral Business
Foto de Stock: A capa pode ser diferente.

Beyond Warranty: Building Your Referral Business

por Smith, Carol

  • Novo
Condição
Novo
ISBN 10 / ISBN 13
9780867186321 / 0867186321
Quantidade Disponível
1
Livreiro
Philadelphia, Pennsylvania, United States
Avaliação do vendedor:
Este vendedor ganhou uma avaliação de 5 de 5 estrelas de Biblio clientes.
Preço do item
€ 53,35
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Descrição:
New. .
Preço do item
€ 53,35
Frete grátis para USA