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Wired to Care: How Companies Prosper When They Create Widespread Empathy Capa dura - 2009 - 1st Edição
por Dev Patnaik
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Praise for Wired to Care
"Wired to Care will convince you that businesses succeed with their hearts as much as their heads. Dev Patnaik has given us just what we need for the lean years ahead." MALCOLM GLADWELL, author of Outliers, Blink, and The Tipping Point "Wired to Care describes how to recover the basic human abilities of empathy that may be buried by your day-to-day business routines. Dev Patnaik shows how you can create a more empathic--and much more successful--business." CHIP HEATH, author of Made to Stick "Dev Patnaik's Wired to Care maps a path to innovation fueled by 'seeing the world with new eyes.' On numerous occasions, Dev and his colleagues at Jump helped us break through to those most critical insights." BETH COMSTOCK, Chief Marketing Officer, GE "Wired to Care offers a roadmap to success paved with empathy. The bottom line is better profits, better products, and happier employees. There is a better day for business (thankfully) when companies are wired to care." ROBYN WATERS, former VP of Trend, Target Stores, and author of The Hummer and the Mini Blurring the Line Between Inside and Out What's the critical difference between Nike and every other shoe company on the planet? Why do some airline executives continue to insist that air travel is great, when we all know better? What has enabled Zildjian, a family business founded outside Istanbul, to thrive for almost 400 years? In this essential and illuminating book, top business strategist Dev Patnaik tells the story of how organizations of all kinds prosper when they tap into a power each of us already has: empathy, the ability to reach outside of ourselves and connect with other people. When people inside a company develop a shared sense of what's going on in the world, they see new opportunities faster than their competitors. They have the courage to take a risk on something new. And they have the gut-level certitude to stick with an idea that doesn't take off right away. People are "Wired to Care," and many of the world's best organizations are, too. In pursuit of this idea, Patnaik takes readers inside big companies like IBM, Target, and Intel to see widespread empathy in action. But he also goes to farmers' markets and a conference on world religions. He dives deep into the catacombs of the human brain to find the biological sources of empathy. And he spends time on both sides of the political aisle, with James Carville, the Ragin' Cajun, and John McCain, a national hero, to show how empathy can give you the acuity to cut through a morass of contradictory information. Wired to Care is a compelling tale of the power that people have to see the world through each other's eyes, told with passion for the possibilities that lie ahead if leaders learn to stop worrying about their own problems and start caring about the world around them. As Patnaik notes, in addition to its considerable economic benefits, increasing empathy for the people you serve can have a personal impact, as well: It just might help you to have a better day at work.Detalhes
- Título Wired to Care: How Companies Prosper When They Create Widespread Empathy
- Autor Dev Patnaik
- Encadernação Capa dura
- Número da edição 1st
- Edição 1
- Páginas 272
- Volumes 1
- Idioma ENG
- Editorial FT Press, Upper Saddle River, New Jersey
- Data de publicação 2009-01
- Features Bibliography, Dust Cover, Index, Price on Product - Canadian, Table of Contents
- ISBN 9780137142347 / 013714234X
- Peso 0.8 libras (0.36 kg)
- Dimensão 8.1 x 5.7 x 1.2 in. (20.57 x 14.48 x 3.05 cm)
- Library of Congress subjects Interpersonal relations, Empathy
- Número da Biblioteca do Congresso dos Estados Unidos 2008024346
- Dewey Decimal Code 658.834
Revisões da mídia
Citações
- Library Journal, 03/01/2009, Page 80
- Reference and Research Bk News, 05/01/2009, Page 102
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Wired to Care: How Companies Prosper When They Create Widespread Empathy
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Wired to Care: How Companies Prosper When They Create Widespread Empathy
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Financial Times/ Prentice Hall. 1. Hardcover. Used; Very Good. Simply Brit welcome to our online used book store, where affordability meets great quality. Dive into a world of captivating reads without breaking the bank. We take pride in offering a wide selection of used books, from classics to hidden gems, ensuring theres something for every literary palate. All orders are shipped within 24 hours and our lightning fast-delivery within 48 hours coupled with our prompt customer service ensures a smooth journey from ordering to delivery. Discover the joy of reading with us, your trusted source for affordable books that do not compromise on quality. 01/09/2009
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Wired to Care : How Companies Prosper When They Create Widespread Empathy
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Wired to Care : How Companies Prosper When They Create Widespread Empathy
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Wired to Care : How Companies Prosper When They Create Widespread Empathy
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FT Press. Used - Good. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages.
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Wired to Care : How Companies Prosper When They Create Widespread Empathy
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Wired to Care : How Companies Prosper When They Create Widespread Empathy
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FT Press, 2009. Hardcover. Very Good. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed.
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FT Press, 2009. Hardcover. Very Good. Disclaimer:A copy that has been read, but remains in excellent condition. Pages are intact and are not marred by notes or highlighting, but may contain a neat previous owner name. The spine remains undamaged. An ex-library book and may have standard library stamps and/or stickers. At ThriftBooks, our motto is: Read More, Spend Less.Dust jacket quality is not guaranteed.
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Wired to Care: How Companies Prosper When They Create Widespread Empathy
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