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Built to Serve: How to Drive the Bottom Line with People-First Practices Capa dura - 2007 - 1st Edição
por Dan J. Sanders; Stephen Covey; Ken Blanchard
Sanders shares the remarkable success story behind United Supermarkets--where employees are fully engaged with the companys mission to serve. He provides the tools and techniques an organization needs to tap into that employee passion to provide great customer service.
Descrição da contracapa
When You Empower People You Get Powerful Results
"[This book] inspires your spirit...The United Supermarkets model, taught in a most excellent and successful way."-Stephen R. Covey
"Built to Serve calls for a profound shift in the philosophy and practice of business. We can all learn a great deal from Dan's leadership and United's legacy."-from the Afterword by Ken Blanchard, coauthor of The One Minute Manager and Leading at a Higher Level
"Success in business requires a dedication to certain basic principles, not the least of which is realizing a company's best asset is its people. Dan Sanders has done a remarkable job of illustrating how this philosophy, when applied consistently, can improve the health of any business."-Kenneth Cooper, M.D., Cooper Aerobics Center
"Leaders will profit from the groundbreaking principles advocated in this book."-Claude Dollins, Chairman, The Center for Corporate Culture
Detalhes
- Título Built to Serve: How to Drive the Bottom Line with People-First Practices
- Autor Dan J. Sanders; Stephen Covey; Ken Blanchard
- Encadernação Capa dura
- Número da edição 1st
- Edição 1
- Páginas 200
- Volumes 1
- Idioma ENG
- Editorial McGraw-Hill Companies, New York
- Data de publicação 2007-09-17
- Ilustrado Sim
- Features Dust Cover, Illustrated, Index, Price on Product - Canadian, Table of Contents
- ISBN 9780071497923 / 0071497927
- Peso 0.9 libras (0.41 kg)
- Dimensão 8.3 x 5.3 x 0.97 in. (21.08 x 13.46 x 2.46 cm)
- Library of Congress subjects Success in business, Corporate culture
- Número da Biblioteca do Congresso dos Estados Unidos 2009278465
- Dewey Decimal Code 658
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