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Hug Your Customers: Love the Results

Hug Your Customers: Love the Results

Hug Your Customers: Love the Results
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Hug Your Customers: Love the Results

por Mitchell, Jack

  • Usado
  • Brochura
Condição
Used; Very Good
ISBN 10
0141015225
ISBN 13
9780141015224
Livreiro
Avaliação do vendedor:
Este vendedor ganhou uma 5 de 5 estrelas de clientes da Biblio.
Milton Keynes , Buckinghamshire, United Kingdom
2 Cópias disponíveis deste vendedor
(Você pode adicionar mais na finalização da compra.)
Preço do item
€ 4,30
€ 13,17 Envio para USA
Entrega Padrão: 6 para 10 dias

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Sobre este item

Penguin. Paperback. Used; Very Good. Simply Brit – welcome to our online used book store, where affordability meets great quality. Dive into a world of captivating reads without breaking the bank. We take pride in offering a wide selection of used books, from classics to hidden gems, ensuring there’s something for every literary palate. All orders are shipped within 24 hours and our lightning fast-delivery within 48 hours coupled with our prompt customer service ensures a smooth journey from ordering to delivery. Discover the joy of reading with us, your trusted source for affordable books that do not compromise on quality. 03/04/2004

Sinopse

HUG YOUR CUSTOMERS is about customer service and how Jack Mitchell has practiced it by extending “hugs” -- unexpected extras, from knowing each customers name, along with their family members and clothing preferences, to handing out free coffee and newspapers on the Greenwich commuter train platform to say thanks (and by extension “Shop at Mitchells”). Mitchell looks at sales as being about something other than the product. You’re not selling clothing, you’re selling the relationship. That’s why on Saturdays, many people come to Mitchells just to see what’s going on. In the summer, he’s giving away hot dogs. Any time a regular customer walks in, the sales staff knows his name, spouse’s and kids’ names, clothing preferences and last purchase.

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Detalhes

Livreiro
Brit Books Ltd GB (GB)
Nº do estoque do livreiro
2165879
Título
Hug Your Customers: Love the Results
Autor
Mitchell, Jack
Formato/Encadernação
Brochura
Estado do livro
Used; Very Good
Quantidade Disponível
2
ISBN 10
0141015225
ISBN 13
9780141015224
Editorial
Penguin
Esta edição foi publicada pela primeira vez
March 4, 2004

Termos da venda

Brit Books Ltd

30 day return guarantee, with full refund including shipping costs for up to 30 days after delivery if an item arrives misdescribed or damaged. Please contact us on customercare@britbooks.co.uk if you have queries regarding your order.

Sobre o Vendedor

Brit Books Ltd

Avaliação do vendedor:
Este vendedor ganhou uma avaliação de 5 de 5 estrelas de Biblio clientes.
Membro de Biblio desde 2010
Milton Keynes , Buckinghamshire

Sobre Brit Books Ltd

Brit Books endeavours to provide each and every customer with an excellent shopping experience, backed by our customer satisfaction guarantee.

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