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Electronic Bill Presentment and Payment (Advanced & Emerging Communications Technologies)

Electronic Bill Presentment and Payment (Advanced & Emerging Communications Technologies)

Electronic Bill Presentment and Payment (Advanced & Emerging Communications
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Electronic Bill Presentment and Payment (Advanced & Emerging Communications Technologies)

por Terplan, Kornel

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  • Capa dura
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Novo
ISBN 10
0849314526
ISBN 13
9780849314520
Livreiro
Avaliação do vendedor:
Este vendedor ganhou uma 5 de 5 estrelas de clientes da Biblio.
San Diego, California, United States
Preço do item
€ 101,84
€ 5,13 Envio para USA
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Sobre este item

CRC Press, 2003-03-12. Hardcover. New. New. In shrink wrap. Looks like an interesting title!

Sinopse

Electronic bill presentment and payment (EBPP) is revolutionizing the billing process by offering online and real time presentment of bill content and payment choices. EBPP is the easy way of viewing billing status, remittance items, and presenting balances using a universal browser from any location. In contrast to paper-based bills, electronic billing enables service providers to combine billing with advanced customer care and improved customer relationship management. Electronic Bill Presentment and Payment presents the essentials about this new way of viewing and paying bills. The author defines basic business models, such as biller direct and various consolidator model options, allocates the right tools to each of the models, and differentiates between the needs of principal industries. The text describes how to build and implement value added capabilities such as personalization, up-selling, online dispute management, and better control of the accounts payable and receivable process can significantly improve customer care and customer relationship management on behalf of service providers. About the Author: Kornel Terplan is a telecommunication expert with more than 30 years of highly successful multi-national consulting experience. He has provided consulting, training, and product development services to over 75 national and international corporations on four continents. He has served on the editorial board for over 140 articles, 22 books, and 115 papers. Dr. Terplan has designed five network management related courses and conducted over 80 seminar presentations in 15 countries.

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Detalhes

Livreiro
GridFreed LLC US (US)
Nº do estoque do livreiro
Q-0849314526
Título
Electronic Bill Presentment and Payment (Advanced & Emerging Communications Technologies)
Autor
Terplan, Kornel
Formato/Encadernação
Capa dura
Estado do livro
Novo
Quantidade Disponível
1
ISBN 10
0849314526
ISBN 13
9780849314520
Editorial
CRC Press
Data de publicação
2003-03-12

Termos da venda

GridFreed LLC

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Sobre o Vendedor

GridFreed LLC

Avaliação do vendedor:
Este vendedor ganhou uma avaliação de 5 de 5 estrelas de Biblio clientes.
Membro de Biblio desde 2021
San Diego, California

Sobre GridFreed LLC

We sell primarily non-fiction, many new books, some collectible first editions and signed books. We operate 100% online and have been in business since 2005.

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