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Difficult Conversations : How to Discuss What Matters Most

Difficult Conversations : How to Discuss What Matters Most

Difficult Conversations : How to Discuss What Matters Most

Difficult Conversations : How to Discuss What Matters Most

por Douglas Stone; Bruce Patton; Sheila Heen

  • Usado
  • Bom
  • Capa dura
Condição
Bom
ISBN 10
0670883395
ISBN 13
9780670883394
Livreiro
Avaliação do vendedor:
Este vendedor ganhou uma 4 de 5 estrelas de clientes da Biblio.
Seattle, Washington, United States
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Sobre este item

Penguin Publishing Group, 1999. Hardcover. Good. Former library book; Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.Dust jacket quality is not guaranteed.

Sinopse

The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: ? Decipher the underlying structure of every difficult conversation ? Start a conversation without defensiveness ? Listen for the meaning of what is not said ? Stay balanced in the face of attacks and accusations ? Move from emotion to productive problem solving

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Detalhes

Livreiro
ThriftBooks US (US)
Nº do estoque do livreiro
G0670883395I3N10
Título
Difficult Conversations : How to Discuss What Matters Most
Autor
Douglas Stone; Bruce Patton; Sheila Heen
Formato/Encadernação
Capa dura
Estado do livro
Usado - Bom
Quantidade Disponível
8
ISBN 10
0670883395
ISBN 13
9780670883394
Editorial
Penguin Publishing Group
Local de publicação
New York, New York, U.s.a.
Data de publicação
1999

Termos da venda

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ThriftBooks

Avaliação do vendedor:
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Membro de Biblio desde 2018
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Glossário

Alguns termos que podem ser usados ??nesta descrição incluem:

Spine
The outer portion of a book which covers the actual binding. The spine usually faces outward when a book is placed on a shelf....
Jacket
Sometimes used as another term for dust jacket, a protective and often decorative wrapper, usually made of paper which wraps...

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